FAQS for PROJECT CREATOR

• Q: Who uses Harvard's Market at United Hero.com?

  A: People who want to buy or sell creative products. We are an Internet Street Fair to connect buyers and sellers. Want more information? Go to Learn More!

• Q: When do I get my funds?

  A: At this time United Hero will mail you a check promptly after your 60 days are up. We will mail the check to the address you have listed on the Submission Form. If you need to change your address Login, go to My Account and click on Edit my Profile.

• Q: Can I change the time limit for selling my products?

  A: Harvard's Market is brand new and has set the time limit for 60 days to presale all products at this time. We anticipate this to change to 30 days soon.

• Q: What products can I sell on Harvard's Market?

  A: We accept all kinds of creative products old and new (artwork, toys, books, clothing, music, limited editions, jewelry and collectables etc). If you think your product(s) are cool, chances are we will too. Go to our Home page and submit your product today.

• Q: Can I limit the Product availability?

  A: Yes, you sell your products through the Rewards program. The limit number available box is located on the submission form in the rewards box.

• Q: How to price?

  A: Price fairly, offer value, you are building a customer base. Budget shipping costs and fees into the reward price.

• Q: Can I put my product back on Harvard's Market after the 60 days are up?

  A: Absolutely, you can resubmit right away, but don't forget to send out the products you have presold on your customers list in your My Account section.

• Q: Can I change my product submission after I have been accepted?

  A: You are only able to change your product submission up till the time you have been approved.

• Q: Can products be shared on other sites and social networks?

  A: Yes, of course. Whatever promotes your product is good. It's all about using your family and friends to spread the word and support you. Put your link(s) in your product description. Be creative and use whatever sources you can to promote yourself.

• Q: How to set my goal amount?

  A: The practice of defining a product’s goal establishes the scope of the endeavor, often an important step in the creative process. Once you’ve researched your budget and considered your presale amount, you are ready to set your GOAL. We encourage aggressive goals as this is the amount you wish to sell.

• Q: What do I include in my Product Description?

  A: Add product size for clothing, if needed and cover the who, what, when, where, why, and how's of your Product. Be yourself, honest and enthusiastic.

• Q: Does United Hero take any percentage of ownership of products?

  A: Absolutely not. Product creators keep 100% ownership of their work.

• Q: How do I keep track of my buyers?

  A: Go to My Account, then to Sold Rewards and you will be able to see who purchased, what they purchased, quantity and address to ship to.

FAQ'S FOR PURCHASER:

• Q: Who is responsible for the shipping of product(s)?

  A: It is the responsibility of the product creator to ship their own product(s) by the estimated delivery date for the Reward you have purchased.

• Q: How do I purchase a creators product(s)?

  A: Simply Browse Products or use the Search bar, read and watch about products that interest you. If you like a product, click on a reward that you would like to purchase. This will take you to the financial page to begin your purchase. Remember you are investing in a Creator so they can continue on making beautiful products.

• Q: Why am I required to supply my e-mail before making a purchase?

  A: We require an e-mail so we can mail you a receipt of your purchase. Privacy is our Policy.

• Q: Why Bank of America?

  A: Bank of America has the highest level of banking security on the internet today.

• Q: Why a time limit for my purchase?

  A: Some creators are selling a limited amount of one of kind products (which will not last), so they are online for a short time and then off to create more of their beautiful product(s). So if you have found that great one of a kind item, Reward yourself today!