Our commitment to privacy
The following discloses in detail our information collection, utilization and dissemination practices of information collected through our Site. As the Site uses First Data, Global Gateway and Bank Of America as a payment mechanism, users are also bound by the First Data/ Global Gateway and Bank Of America Privacy Policies.
We will only use personal information you provide us according to the terms outlined in this document. In order to utilize the features and services offered through this Site, you must provide a limited amount of information; however, we will not disclose.We will never provide personally identifiable information about you to third parties without your consent.
Information/data we collect
During general use of the Site or as otherwise identified below, we collect personal, demographic and preference information, email address, usage data and other personally identifiable information "Personal Data" from all users or visitors to the Site and users of the Site. All users must agree to the applicable Terms of Service posted on the Site. In addition, we collect certain information, which cannot be used to personally identify any user, and which may be provided to third parties, such as auditors. Such non-personal data ordinarily includes aggregate, summary, or other usage data, and may include, by way of example, statistics regarding total users, information regarding types of Internet browsers used by users, and the product usage patterns. We also collect non-personal data about each users IP address to help diagnose problems with our server, and to administer our Site.
When using the Site, we may create "cookies" on your computer for purposes of facilitating and maintaining your current user session, and may collect personal data using those cookies in order to enable us to identify you in connection with the Site and to track use of the Site for purposes consistent with this policy.
In addition, we also collect relevant information of your account at third-party services such as PayPal from all registered users. The following sections describe the purpose and other details of collecting information.
We use other third parties (such as First Data Global Gateway, BANK Of AMERICA) to provide payment services on our site. For instance, when you sign up for UNITEDHERO, we will share your name, transaction ID (amount, date), and email address as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Policy of using/disclosing collected information
We track product usage data and user traffic patterns throughout our site to improve the content of our Web pages and the quality of our service. We do not share personal information collected on this web site with third parties for their direct marketing. We do not share personal information about site users with third parties unless doing so is appropriate to carry out a user's request or it reasonably believes that doing so is legal.
Accessing your personal data
Each user selects a unique user name and password that enables their access to United Hero.Com. Users may access their account profiles at any time to update personal data contained within that account profile. Subsequent uses or disclosures of information by us will reflect those changes. Certain information is necessary in order for us to provide the services; therefore, if you delete such necessary information you will not be able to use the Site.
When we transfer and receive certain types of sensitive information such as financial and personally identifiable information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Please be aware that, although we endeavor to provide reasonable security for information in our possession and control, no security system can prevent against all potential security breaches, and we bear no liability for uses or disclosures of personal data or non-personal data arising in connection with the theft thereof. Likewise, you are responsible for safeguarding the confidentiality of passwords to the Site, and we bear no liability for access to, or use or disclosure of personal data if such access, use or disclosure arises in connection with the theft or disclosure (whether intentional or negligent) of such user's password.
All transaction is processed on agent servers, not the United Hero. com servers, and thus we are not involved in and have no responsibility for your transaction, although all agents involved in the Site provide reliable service.
Communication from the Site, Offers and Updates – We will occasionally send you information on new products and services, and promotions. The information is sent only if you allowed us to do so during registration process. You may change the setting in a user settings page. Service-related Announcements – We will send you service-related announcements on rare occasions, and only when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you a notification email. The notification won’t be sent to you if you have disabled the notification setting at a user setting page on the Site.Customer Service - Based upon the personally identifiable information you provide us, we will send you a welcome email to verify your username and password. We will also communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone in accordance with your wishes.
Changes to this policy
Contacting United Hero.Com
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